HNY Policy and Pathway Repository - York

The Referral Support Service (RSS) is a local service working on behalf of NHS Humber and North Yorkshire ICB.

The aim of the RSS is to get patients the right care, at the right time, in the right place, first time.
 

Processing referrals - what we need from you

To help us process referrals efficiently, we need Primary Care referrers to provide following information:
★ Up to date patient information, including a daytime telephone number with the area code and/or mobile telephone number if applicable
★ The primary reason for referral, including clear referral instructions
★ Record of BMI and Smoking Status
★ Previous relevant medical history and any recent investigations
★ 3rd party consent where applicable

Please ensure all relevant documents and clinic letters are attached or referral questionnaires are completed when submitting referrals on Gateway. Without this, we cannot process the referral.
 

Where to Refer - for a list of referral routes into Secondary Care by Speciality and Clinic
 

NHS Vale of York CCG Referral Support Service would like to acknowledge NHS Kernow CCG, from whom inspiration for this RSS web tool came from.

Useful links

➤ Referral Support Service Useful Information - currently under review

➤ RSS patient factsheet

➤ RSS Process/Policy Change Implementation - published September 2017

How to contact the Referral Support Service

Email: hnyicb-voy.rsservice@nhs.net 
Phone: 0300 303 8676

Write to:
Referral Support Service,
NHS Humber and North Yorkshire ICB
West Offices,
Station Rise,
York,
YO1 6GA