HNY Policy and Pathway Repository - York
Referral Support Service
Primary care admin support
- RSS Gateway & e-RS Booking Guide- updated 30/06/2025
- RSS/Primary Care pathway changes FAQ - updated 30/06/2025
- Expedite Instructions - for clinical reasons only
- How to electronically refer to community nursing S1 to S1
- How to send a Task another SystmOne Unit
- Medical Certificate of Cause of Death Guidance for GPs (COYC)
- Where to Refer (routes into Secondary Care) (updated Jun 2025)
Interface documents
Useful contact numbers
Only available via a secure connection
- British sign language interpreters - Information booklet (For more information on interpretation services please visit this link)
- Community Heart Failure Team
- Community Services Out of Hospital Care
- District Nurse Contact Details
- NHS Continuing Healthcare Team
- NHS111 Feedback/complaints
- Scarborough General Hospital Consultant and Secretaries Contact Details
- TEWV Access to Expertise
- Vale of York and Scarborough Practice admin teams direct telephone numbers (updated May 2025)
- York Consultant Secretaries Contact Details
- Yorkshire Ambulance Service - Emergency and Urgent Transport following HCP Assessment
- YTHFT Children and Young People’s Diabetes Team contact numbers
- YTHFT Opthalmic Emergency Triage Service
- YTHFT Telephone Advice for Urgent Admission Avoidance
- Cancer Nurse Specialist Contacts