Community Services
General contact numbers
District Nurse Contact Details
Community Heart Failure Team (new referral process) - only available via an N3 connection
Community Response Team Infomation
Community Therapy Team Information - Nov 23
York Integrated Care Team (YICT) - 01904 721849 / 721537
- First Choice for all City of York practices
- Hours of service Telephone access 8.30am – 6pm Monday to Friday
- Service user information leaflet
North Integrated Care Team (NICT) - 01904 724827 or GP surgery of patient concerned or email gillian.barrett@nhs.net
- First Choice for Millfield, Stillington, Tollerton, Helmsley and Pickering GP practices
Alcohol and drugs
CITY OF YORK
Primary Care Networks and York Drug and Alcohol Service Standard Operating Protocol
For information about treatment and support available around alcohol and drug use in York see:
- Help for drugs and alcohol use | Live Well York
- Free training for professionals working in York: Brief conversations about alcohol
York Drug and Alcohol Service
York Drug and Alcohol Service is run by specialists from Change Grow Live (CGL) and Emerging Futures and funded by City of York Council. They provide support for people dealing with issues related to drugs and/or alcohol. Support is free and confidential, and the range of support includes:
- Clinical staff and recovery co-ordinators provide support tailored to individual needs and goals, including detox
- Needle exchange
- Naloxone (emergency medication to buy time for emergency services to arrive for an opioid overdose) kits and training
- ASPIRE: 12 week abstinence-based day rehabilitation programme at Bowes Morrell House, Walmgate (Mon-Fri)
- Connections with peer support and community groups / activities to support ongoing recovery
Self-referrals are very welcome, as are referrals from professionals
To refer / for more information:
Online referral form
t: 01904 464 680
e: YorkSMS.Info@cgl.org.uk / york.admin@cgl.cjsm.net
The Gate – for children and young people
The Gate York offers a range of support for children and young people up to 25 years affected by their own or someone else’s substance use. Their aim is to provide young people with the knowledge, skills, and confidence to identify and appropriately respond to risks associated with substance use.
Self-referrals and referrals from professionals are both welcome.
To refer / for more information:
Online referral form
t: 01904 464 680 (option 2)
e: TheGateYork@cgl.org.uk
New Ways
The New Ways team is on hand to support patients who want support to make changes around how much alcohol they’re drinking but don’t need treatment for physical dependence to alcohol. New Ways is run by Change Grow Live (CGL) and funded by City of York Council.
New Ways work closely with the CYC Health Trainers who can also help people with reducing alcohol; you can refer to either team and they will work out who is best placed to help.
To refer / for more information
online referral form (hosted by York Drug and Alcohol Service)
t: 01904 464 680
e: NewWaysYork@cgl.org.uk
website: https://www.changegrowlive.org/york/new-ways
Self-referrals and referrals from professionals are both welcome.
Free Naloxone training and distribution: York Naloxone Knights
You may be aware that very strong synthetic opioids known as Nitazenes are posing additional risk to people who use drugs in the UK and testing recently confirmed the presence of Nitazenes in York. Anyone can carry Naloxone, the antidote that buys time in the case of an opiate overdose, and access free training on how to use it (see York Naloxone Knights flyer).
Contact the York Naloxone Knights to arrange free training and supplies: naloxoneknights@gmail.com
People who use opiates and their family members are encouraged to enquire on an individual basis too.
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NORTH YORKSHIRENorth Yorkshire Horizons (Adults) and North Yorkshire Rise (Young People) - run by HumanKindNorth Yorkshire Horizons (specialist service for adults wanting to be free from drugs or alcohol misuse) and North Yorkshire Rise (specialist service for young people aged 10-19, or 24 with SEND) have a single point of contact: 01723 330730 / freephone 08000 141480. Website: www.nyhorizons.org.uk NY Horizons - leaflet |
VALE OF YORK
Primary Care Networks and York Drug and Alcohol Service Standard Operating Protocol
For information about treatment and support available around alcohol and drug use in York see:
York Drug and Alcohol Service
York Drug and Alcohol Service is run by specialists from Change Grow Live (CGL) and Emerging Futures and funded by City of York Council. They provide support for people dealing with issues related to drugs and/or alcohol. Support is free and confidential, and the range of support includes:
- Clinical staff and recovery co-ordinators provide support tailored to individual needs and goals, including detox
- Needle exchange
- Naloxone (emergency medication to buy time for emergency services to arrive for an opioid overdose) kits and training
- ASPIRE: 12 week abstinence-based day rehabilitation programme at Bowes Morrell House, Walmgate (Mon-Fri)
- Connections with peer support and community groups / activities to support ongoing recovery
Self-referrals are very welcome, as are referrals from professionals
To refer / for more information:
Online referral form
t: 01904 464 680
e: YorkSMS.Info@cgl.org.uk / york.admin@cgl.cjsm.net
The Gate – for children and young people
The Gate York offers a range of support for children and young people up to 25 years affected by their own or someone else’s substance use. Their aim is to provide young people with the knowledge, skills, and confidence to identify and appropriately respond to risks associated with substance use.
Self-referrals and referrals from professionals are both welcome.
To refer / for more information:
Online referral form
t: 01904 464 680 (option 2)
e: TheGateYork@cgl.org.uk
New Ways
The New Ways team is on hand to support patients who want support to make changes around how much alcohol they’re drinking but don’t need treatment for physical dependence to alcohol. New Ways is run by Change Grow Live (CGL) and funded by City of York Council.
New Ways work closely with the CYC Health Trainers who can also help people with reducing alcohol; you can refer to either team and they will work out who is best placed to help.
To refer / for more information
online referral form (hosted by York Drug and Alcohol Service)
t: 01904 464 680
e: NewWaysYork@cgl.org.uk
website: https://www.changegrowlive.org/york/new-ways
Self-referrals and referrals from professionals are both welcome.
Free Naloxone training and distribution: York Naloxone Knights
You may be aware that very strong synthetic opioids known as Nitazenes are posing additional risk to people who use drugs in the UK and testing recently confirmed the presence of Nitazenes in York. Anyone can carry Naloxone, the antidote that buys time in the case of an opiate overdose, and access free training on how to use it (see York Naloxone Knights website).
Contact the York Naloxone Knights to arrange free training and supplies: naloxoneknights@gmail.com
People who use opiates and their family members are encouraged to enquire on an individual basis too.
NORTH YORKSHIRE
North Yorkshire Horizons (Adults) and North Yorkshire Rise (Young People) - run by HumanKind
North Yorkshire Horizons (specialist service for adults wanting to be free from drugs or alcohol misuse) and North Yorkshire Rise (specialist service for young people aged 10-19, or 24 with SEND) have a single point of contact: 01723 330730 / freephone 08000 141480. Website: www.nyhorizons.org.uk
NY Rise
North Yorkshire practice based drug and alcohol treatment services
Any practices who wish to participate in the delivery of practice based drug and alcohol treatment services and are not currently contracted via the North Yorkshire County Council Approved Provider List should contact: SocialServices.Contractingunit@northyorks.gov.uk.
ALCOHOL BRIEF INTERVENTION
Out of hospital
Out of hospital care (YTHFT community contacts) – only available through an N3 connection
GP Practice OPEL Reporting System
Home from Hospital Service (NYCC only)
NHS Continuing Healthcare (CHC)
Suicide
- Referral
- Support
Voluntary Sector
Care of elderly / frailty
'Step Up' Beds at Fulford Nursing Home via UCP Service - 0300 330 0275
- Flowchart - only available via an N3 connection
- UCP Service Poster - only available via an N3 connection
Directory of support services to support the public and professionals during winter
The below documents include a directory of support services, aimed at supporting the public and professionals during the winter months, with a specific focus on community and frailty elements:
- DoS Information for Health and Care Professionals
- DoS Information for the public
- Looking after you and your family this winter - leaflet
Selby Frailty Clinic (available to Selby Town PCN and Tadcaster and Rural Selby PCN practices only)
- Selby Frailty Service
- Selby In-patient Unit
- EMIS web referral form
- SystmOne Improving Access referral form
- SystmOne referral form
Social Care Advice for over 50's
Warm and Well
York and Selby Dementia Information Service
- Stroke Service - Live from 23 April 2019
Podiatry
Falls Referrals
Prescribing
Exercise / wellness
Tier 3 Obesity Management Service
YorSexualHealth
North Yorkshire
- North Yorkshire Healthy Choices - for children aged 5-19 and their families
- North Yorkshire Public Health Services - only available through an N3 connection
- North Yorkshire and York Care Home Outbreak Management Pack Nov 2020
Local Authorities' Exercise Programmes and Referrals
- City of York Council - 'Better - Healthwise: Physical Activity GP Referral Scheme' / CYC Health Trainers
- YOURhealth
- North Yorkshire Council - Healthy Weight