HNY Policy and Pathway Repository - Humber

The Phlebotomy service at the Grimsby Diagnostic Centre run by the Humber Health Partnership aims are:

• To provide a rapid access phlebotomy service for routine and urgent blood samples for patients aged 16 and above
• To work collaboratively with Primary Care to ensure ease of access
• To ensure patients across North Lincolnshire are not waiting an unnecessary amount of time for blood tests
• Clinic operating times 0800-2000 pm Monday to Saturday

The service will take blood from all patients who have a valid request on Web V. Patients should not ring to book an appointment or scan QR Code until the request is confirmed as placed by the requesting clinician.

N/A

Do not refer

Anyone under the age of 16 years

Anyone who needs bloods via a line or port (the service is for peripheral bloods only)

GP/Healthcare professional to complete a Web V request as 'Sample later' ensuring the requesting GP's details are included in the request.

Once the Web V request is completed the practice should text (or provide) the patient with the CDC's telephone number to book their appointment:

CDC appointment line: 03033 306668

Patients can also book their appointments using the Microsoft Booking form - https://outlook.office.com/book/nlgtrGrimsbyCommunityDiagnosticCentre@nhs.onmicrosoft.com/?ismsaljsauthenabled

Where a patient requires support to book their appointment (and post the Web V request being completed), practice reception teams can call the CDC to book the appointment on the patient's behalf if required or use the QR Code. A text notification will be sent to the patient, informing them of their appointment date/time.

Appointments will be offered at the earliest available date/time or at the request of the patient.

All results will go back to the requesting GP electronically as per existing process.

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