Hull MSK Service

Definition/Description

The provision of timely access to core therapies in the community is essential in supporting this pathway.  Effective self-management with advice and education has been shown to improve long term outcomes and self-efficacy.  Integrated with a Level 2 Advanced MSK Practitioner service including highly efficient one stop shop model working with diagnostic pathways, in-house sonography and injections, patient care is optimised.  The L2 filter makes substantial cost savings and reduces the burden on secondary care.

Red Flag Symptoms

Red Flags:

  • Patients with cauda equina and associated red flags (urgent A&E referral).
  • Traumatic Fractures (fracture clinic referral).
  • Acute injuries with evidence of significant tendon or neurovascular damage.
  • Suspected septic arthritis.
  • Cranial arteritis (GCA), systemic vasculitis.
  • Acute spinal cord compression.
  • Acute Monoarthritis or Polyarthritis.
  • Problems associated with joint replacement.
  • Limping children/teenagers (suspected slipped femoral epiphysis).
  • Suspected musculoskeletal tumours.

Any patients with a high clinical suspicion of cancer or other serious pathology must be sent to secondary care. The 2-week referral pathway must be followed for all patients with suspected cancer and emergency secondary care referral made for other serious pathologies such as cauda equina.

Exclusion Criteria:

  • Patients with Red flag symptoms (e.g.) suspected cancer, cauda equina, etc.
  • Service users with post-operative or post-traumatic complications.
  • Lumps and bumps without previous investigations.
  • Suspected fractures, infection, and acute trauma.
  • Widespread neurology with or without upper motor neurone signs.
  • Chronic pain management.
  • Women’s health.

Guidelines on Management

Firstline intervention for MSK conditions should be care navigated and primarily managed with in-house MSK First Contact Practitioners (FCP) without GP / ACP / ANP consultation.  Early identification of serious masquerading pathology and inflammatory conditions are vital and should be excluded from the MSK service.

Referral Criteria/Information

Referral process:

Clinicians can refer into the service via the preferred NHS e-Referrals method:

  • Hull MSK – CATS
  • Hull MSK - Physiotherapy

A referral template is available within the Hull ICB S1 reporting unit - If referring via e-Referrals you will need to add this via the communication node, create the referral and attach the letter. Send to: hull.mskservice@nhs.net

Self-referral:

Patients have the option to self-refer via the website: https://www.corahealth.co.uk/locations/yorkshire-and-the-humber/hull/

Telephone self-referral is also possible on: 01482 300003.

Patients under the age of 18 can only access the service via a GP referral.

Core Therapy Services:

  • Access to digital self-referral and MSK management.

MSK L1 Physiotherapy.

  • Telephone consultation and advice.
  • Primary Care management advice.
  • MSK L2 Physiotherapy (Orthopaedic, Neurosurgical and MSK Rheumatological opinions +/- POCUS).
  • MSK Podiatry.
  • Sports & Exercise Rehabilitation.
  • Guided and unguided peripheral joint injections (not a standalone process).
  • Joint Pain Advisory Clinics (group advice and exercise classes – digital and face to face).
  • Single appointment multi team approach including, where necessary, an ultrasound scan.
  • Advice, education, and self-management resources.
  • Condition management and rehabilitation classes (digital and face to face).
  • Links with interfacing community, social care and leisure services.

MSK clinical triage service:

  • Patients with complex medical history and nonspecific musculoskeletal symptoms
  • Patients who failed with conservative treatments, without clear surgical indication
  • Patients who have unclear diagnosis
  • Available investigation does not clearly indicate surgery but need advice on management
  • Patients who require MSK podiatry assessment and orthotics

L1 MSK Physiotherapy:

  • Simple, low acuity, non-complex MSK conditions.
  • Available investigations indicate a further trial of conservative treatments.
  • Patient willing to engage with or could benefit from MSK Physiotherapy.

L1 MSK Podiatry:

  • Patients who could benefit from a MSK biomechanical assessment
  • May need devices or short-term orthotics to improve their biomechanical issue.

L2 MSK Physiotherapy:

  • Advanced Physiotherapy Practitioner for opinions on Orthopaedic, Neurosurgical or MSK Rheumatology intervention.
  • Complex MSK conditions.
  • Well managed, Rheumatologically stable, patients with a clear MSK component.
  • Patients that may require injection or sonography (ultrasound) in their MSK management.

Cross over with other ICBs/Areas

East Riding Physiotherapy MSK Service is run by CHCP and can be contacted via: http://www.chcpmsk.org.uk/ or call: 01377 208300

Author: Graeme Calder
Date created: 05/08/2025, 08:15
Last modified: 26/08/2025, 16:02
Date of review: 5/8/27